よくある質問
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- How do I get started to make our original customized products?
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Please feel free to contact us through Email, Skype, Telephone, and Inquiry Form.
We will be asking you a few questions to start with.Even if you do not have OEM experience, you are welcome. We will explain how it works.
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- What is the lead time of manufacturing OEM products ?
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It depends on the product you have chosen, raw materials, labels and package are the factors affecting the time.
Generally, it takes from one and half month to 3 months for production before we can ship the products to you.
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- What is the minimum order quantity?
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It depends on the products you have ordered. MOQ for supplements could be around 500, and it is around 1,000 for cosmetics products.
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- Can your company do the package design as well ?
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Yes, we can.
After knowing your concept, we can offer the design that suits your needs.
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- Can we improve our existing products?
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Yes, we can help you improve yours.
After understanding the features you would like to enhance, we can provide ideal suggestions.
You could also shift your production from other countries to Japan.
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- What is the shelf-life for dietary supplements?
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It is one year for Liquid, and 2 years for the other products.
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- What is the expiration date for cosmetics products?
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3 years expiration date is our standard.
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- Is it possible to contact in English?
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Yes, it is possible. We do have English-speaking operators in Tokyo Office.
You can reach us by Skype, telephone, Email, or Inquiry Form.
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- Can I contact you in Chinese?
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Yes, you can. Chinese staff in our Hong Kong Office could assist you.
Please feel free to contact them through mobile phone, Email, or Inquiry Form.